Pricing you can actually see
Almost no IT provider in Toronto publishes rates — you get a contact form, a sales call, and a number with no context. We think that is nonsense. Answer eight questions about your business and see exactly how your monthly investment is built, line by line.
Mixed fleet — Windows and Macs
Dual platforms need dual management tooling
Regulated industry
Legal, accounting, healthcare, finance — compliance documentation included
Estimated monthly investment
$890
$89/user/mo + fixed components
Base managed service
Monitoring, patching, helpdesk, security baseline, backups
+$89
Monthly on-site visit
One visit included — we walk the office, talk to your team, and fix the workarounds nobody reports
Included
Emergency on-site visits — when your business is down and a remote fix is impossible — are $495 each, in addition to the monthly plan. If we can fix it remotely, there is no charge.
This is a transparent estimate — not a quote. Every business is different, and the Free IT Health Check confirms the numbers against your actual environment before anything is billed. Base rate $89/user/mo.
Get the Health Check — confirm your numberWhat every plan includes
Unlimited remote helpdesk. Your team asks, we fix. No per-ticket billing, no meter anxiety.
24/7 proactive monitoring. We watch your systems around the clock, even on the business-hours plan.
Security baseline. MFA, endpoint protection, email filtering and tested backups — from day one.
Plain-language explanations. Every recommendation comes with the why, so you always know what you are paying for.
Why scheduled visits matter
Most support tickets never get opened. Someone in your office quietly lives with a workaround — a printer that needs two clicks instead of one, a shared drive nobody can find, a laptop that takes ten minutes to boot — because calling about it feels like a bother. That hidden friction costs real money, invisibly.
A scheduled visit fixes that. We walk the office, talk to your team over coffee, and surface the problems nobody reported. Clients consistently tell us the visit is where the biggest improvements happen — not the ticket queue.
When something breaks
First, we fix it remotely — it is covered by the plan and costs nothing extra. If your business is genuinely down and a remote fix is impossible (no connectivity, hardware failure), we dispatch on-site: an emergency visit is $495 flat, billed only when we actually had to come. No markups on parts beyond cost, and we always try remote first.
The calculator produces a transparent estimate — not a binding quote. Before anything is billed, the Free IT Health Check confirms every assumption against your actual environment. No contracts signed from a web form, no surprises on the first invoice.